1. Error 504 Gateway Timeout Fix
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  3. Connect Timeout Java
  4. Gateway Time Out Error Java Download Mac Os
  5. Gateway Time Out Error Java Download Mac Download

Question: Q: Gateway Timeout Issue Using a MacBook Pro 13' (mid-2012) running El Capitan (Version 10.11.1). Usually living abroad, came home yesterday evening and managed to connect my computer to my parents' WiFi and internet fine. Java Download instructions. Go to the java.sun.com website. On the right side of the page under Popular Downloads, click 'Java SE' Where it reads JDK 6 Update 5, Click on Download; Read the license terms and conditions and click 'Accept.' Click the download link. In the 'Save As' window, save the file to. Solution: go to gatewayMicrosoft.PowerBI.DataMovement.Pipeline.GatewayCore.dll.config, increase test connection timeout value (e.g, 00:02:50) and check if the issue still persists. Please note that after changing the timeout value, gateway service is required to restart. Py4j.javagateway — Py4J Main API¶. The py4j.javagateway module defines most of the classes that are needed to use Py4J. Py4J users are expected to only use explicitly JavaGateway and optionally, GatewayParameters, CallbackServerParameters, javaimport, getfield, getmethod, launchgateway, and isinstanceof.

downloadWhy can't I download this file?


Important! This article is intended for use by System Administrators. If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article.

The 'SSL Error 4' on Secure Gateway usually indicates a connection issue between one or more components that make up Secure Gateway.

Enable Logging

  1. Set logging levels to maximum on the Citrix Secure Gateway server and the Secure Ticket Authority (STA) server. For more information refer to Citrix Documentation - Generating the Secure Gateway Diagnostics Report.

  2. Examine the logs for indication of the cause after SSL Error 4 occurs on the client machine.

Secure Gateway Server

  1. Ensure that the client is connecting to Secure Gateway:

    1. If client connectivity is observed in Secure Gateway logs, then verify the STA logs.
    2. If there is no client connectivity, then verify that the Secure Gateway is running and the IP address that it is bound to is the one that the client is resolving from the FQDN.
  2. Examine the Secure Gateway event viewer’s application, system, and Secure Gateway logs.

Secure Ticket Authority Server

  1. Verify if Request Data is successful for each successful Request Ticket.

    1. If Requested Data is successful then Secure Gateway can connect to the STA.
    2. If the the Request Data is not successful then the Secure Gateway did not validate the ticket.
  2. Examine the Web Interface configuration and the Secure Gateway configuration to verify that they are pointing to the same STA server.

  3. Verify connectivity between the Secure Gateway server and the STA server using the transport protocol designated in the configuration (http/https).


IIS Server

If the Citrix Secure Gateway server is also running IIS, then the IIS service could be blocking the Citrix Secure Gateway service from starting.

Error 504 Gateway Timeout Fix

To resolve this issue, disable the IIS Admin service and all its dependent services on the Secure Gateway server, or change the IIS SSL port to something other than 443.


  • Verify that ports 8080, 1494, 80, 2598, 443 or any other manually assigned ports are open from the Secure Gateway to each XenApp server. To verify, run a telnet from the Secure Gateway to each XenApp server on the ports in question.



Gateway Time Out Error Java Download Mac Version

  1. Ensure that there is no certificate trust issues.

  2. Ensure that the certificate chain is complete.

  3. Ensure that the server certificate is not corrupt.

Connect Timeout Java

Third-party Load Balancer

In case you are using a third-party load balancer to load balance multiple Secure Gateway servers and no issue is identified using the preceding troubleshooting steps then engage the support team of the load balancer vendor. If the load balancer being used is F5, then be aware that F5 can decryptencrypt packets before they get to the Secure Gateway.


Additional Troubleshooting Tips

Gateway Time Out Error Java Download Mac Os

  • Does the Gateway have a sufficient route to the client?
  • Does adjusting the STA and Gateway Timeout help?
  • What happens when SSL is not used?
  • Ensure the ICA File has SSLEnable=ON and does not include a 'd' after SSLEnable.

Additional Resources

Gateway Time Out Error Java Download Mac Download

  • Citrix Documentation - XenApp and Secure Gateway
  • CTX101810 - Communication Ports Used by Citrix Technologies